✅ Apply in just 3 easy steps by clicking the "APPLY FOR JOB" button on our website here:
https://prorekruter.com/jobs/streaming_it_remote/
✨ EXTRA PROJECT BONUS – total of €2000 gross (€500 gross paid out after the 4th, 7th, 10th and 13th contract month!)
✅ This offer is a
remote opportunity to work all over
Portugal (mainland)
PT: MUITO URGENTE! Suporte ao cliente -Serviço de streaming / home office-REMOTO / Início 31.07
IT: MOLTO URGENTE! Assistenza clienti – Servizio di streaming / Home Office-REMOTE / Inizio 31.07
✅ Location:
Portugal (mainland)
• Possible start date: 31.07
• We don’t need any experience, we offer training!
• Shifts system: Monday -Sunday (7:00 –21:00) -full time 40h / 5days per week incl. Public Holidays (2 rotational days off)
• Complete online hiring process regulated & we send the EQUIPMENT to your home!
✅ Support for Streaming Service!
Our client is a premier streaming service that offers a vast collection of movies, TV shows, and original content from well known brands! The platform delivers magical entertainment experiences to millions of subscribers worldwide.
Join our team to be part of an innovative, creative, and dynamic environment where storytelling comes to life and inspires audiences of all ages.
✅ As a Customer Support you will:
• Support of all customers’ requests in Italian by phone, chat and social media
• Support viewers with account and application issues, especially regarding software functionality and configurations
• Serve as the first point of contact for viewers and act as a vital brand ambassador
• Deliver accurate and real-time responses to viewers’ inquiries.
• Maintain detailed records of customer interactions, including inquiries, complaints, and actions taken.
✅ Competitive salary and remuneration system (incl. meal allowance):
• 1000€ gross x 14 months (it’s equivalent of 1166€ x 12 months) -base salary
• up to 100€ gross performance bonus/month
• meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
• 20 €/month – Transport allowance
• plus EXTRA PROJECT BONUS – total of €2000 gross (€500 gross paid out after the 4th, 7th, 10th and 13th contract month!)
It’s on average 1331€ – 1431€ per 12 months (counted with meal allowance and 13+14th salary and if performance bonuses reached) + 2000€ contract bonus
✅ What do we offer?
• Possible start date: 31.07
• Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
• Shifts system: Monday -Sunday (7:00 –21:00) -full time 40h / 5days per week incl. Public Holidays (2 rotational days off)
• We offer
remote work system in
Portugal (mainland)
• Complete online hiring process regulated & we send the EQUIPMENT to your home!
• A Bring a Friend Program with attractive incentives
• Private Health Insurance from day 1
• Benefit from our modern amenities, many discounts in local businesses, sports and social responsibility activities, internal parties and much more!
✅ What do we expect?
• You speak Italian (at least C2 level)
• You speak communicative English – min. B2 level
• You live in
Portugal (mainland)
• You are customer-oriented and enjoy interacting with people
✅ EU citizenship or a residence permit in
Portugal is mandatory
Are you interested in new adventure?
✅ Then simply apply with your CV in just 3 quick steps by clicking the "APPLY FOR JOB" button here:
https://prorekruter.com/jobs/streaming_it_remote/
We can’t wait to meet you!
👉 More Italian-speaking jobs in
Portugal can be found on our job board:
www.prorekruter.com
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