Customer Support in Dutch/ Holandês - Smart Home App - start 03.07 - GentleWay - Ref.13856897

Customer Support in Dutch/ Holandês - Smart Home App - start 03.07




Detalhe da Oferta:

❇️ APPLY directly through our website: https://gentlewayrecruitment.com/jobs/portugal/technical-suport-with-dutch-for-a-worlds-best-search-engine.html

Project details:
*Possible start on 03.07.2025
*Perfect opportunity for communicative candidates passionate about smart home technology and international user support!
*Recruitment & hiring process 100% online
*Work in our modern office in Lisbon, Parque das Nações

This job is support for the most popular internet search engine in the world. They create solutions for business and private clients. One of them is an application for voice and remote home service.

Support for this solution is a step into the future to make every home smarter and easier to use.
It supports voice control applications – the home assistant helps you manage your home and everyday applications via your smartphone. Through application, it will also be possible to control various systems and devices at home, such as TV, radio, lighting.

Your responsabilities:
*Providing support to application users via phone, email, and chat channels.
*Guidance and support for installing applications and compatible devices such as cameras, speakers, and home thermostats.
*Offering pre-sales assistance to users, helping them make informed choices about suitable solutions.
*Proficiently handling customer escalations and effectively escalating issues and customers to higher-level technical departments when necessary.

Our expectations:
*You speak Dutch native or C2
*Intermediate English level (min B2)
*Excellent communication skills, both written & verbal
*Be a local candidate or willing to relocate to Lisbon
*You are self-motivated, and you like to work in the team

Main duties:
**Possible start on 03.07
*Working schedule: Monday to Sunday 8.00 a.m. to 5.00 p.m (40h per week) with 2 rotating days off
*Competetive Salary and bonuses:
-€1100€ gross/month + 2 extra salaries per year
-up to 120€ gross monthly performance bonus
-up to 135€ gross project bonus
-€7.23 NET/day meal allowance
*Full time employment, 6 months fixed-term renewable contract
*Private Health insurance with a dental plan (after 6 months of the contract)
*Work in our modern office in Lisbon, Parque das Nações
*Training is provided at the beginning of the work, previous experience is not required
*Recruitment process is 100% online

Relocation package:
Reimbursement for flight to Portugal after 6 months
Possibility of accommodation in a company-owned apartment

❇️ APPLY directly through our website and change your career with GentleWay! https://gentlewayrecruitment.com/jobs/portugal/technical-suport-with-dutch-for-a-worlds-best-search-engine.html

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