Deutschsprachiger Kundenservice - Signify (Homeoffice) start 23.11

Detalhe da Oferta:

Job description:

*Possible start: 23.11!
*We offer efficient and fast remote recruitment process
*Signing bonus: 3000€ (extra 750€ paid after 3, 6, 9 and 12 months)
*It is great possibility to get good money throughout the year in Portugal!
*Working schedule time frames: Monday-Sunday: 07:00-19:00 (Portuguese time – 8h/day, 40h/week, 5 days/week)
*We do NOT require previous experience, we will teach you everything

Our client is the world leader in lighting. They provide a line of color changing LED lamps and white bulbs which can be controlled wirelessly
And their connected lighting offerings bring light and the data they collect to devices, places and people – redefining what light can do and how people use it. Their innovations contribute to a safer, smarter, more sustainable world.

As a Customer Support you will:

*Support of all customers’ requests in German by multiple communication channels (phone or email)
*Maintain solid customer relationships by handling their inquiries and concerns (i.e. troubleshooting, fraud order and returns)
*Be knowledgeable about given offer and providing the product information – LED lamps, possibilities of pairing devices, wirelessly managing by app
*What are the differences between these devices before ordering
*Answers delivery questions like: “I was expecting my product yesterday, but I have no news yet on the status of my issue”

What do we expect:

*You speak German in proficiency
*Communicative English level
*Ability to communicate clearly and effectively
*You are looking for adventure in fast growing, international company
*We do NOT require previous experience, we will teach you everything

What we offer:

*Possible start: 23.11
*Competitive salary and remuneration system (incl. meal allowance) – you have a total of approx. €1166 – €1411 gross x12 months:
-1166€ gross x 12months (or 1000€ gross x 14months-basic salary),
-up to 100€gross monthly performance bonus,
-meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)
*Signing bonus: 3000€ (extra 750€ paid after 3, 6, 9 and 12 months)
*Working time frames: Monday – Sunday 07:00 – 19:00 (40h per week) with 2 rotating days off
*Full time: 40h/5 days per week, rotating shifts
*Training is provided at the beginning of the work
**If you are from Lisbon you will work from our modern office in Oriente
***Remote work system from the Districts: Castelo Branco, Leiria, Santarem, Portalegre, Evora, Setubal, Beja & Faro
*Private health insurance with the dental plan (after 6 months)
*Complete online hiring process regulated

Ready for a new life journey? Apply today to ---@---

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