Social Media Content Review Analyst with Spanish and English (Relocation assistance)

Detalhe da Oferta:

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

We’re looking for a Content Review Specialist to join our team! You will help and keep our community safe by reviewing potentially violating content against our Content Guidelines.

As a Social Media Content Review Analyst with Spanish and English you will be a part of a great team and all together will:

View and action potentially violating content on an ongoing basis
Conduct objective, fair, unbiased, and investigations into reported content
Be an expert on internal policies and stay up-to-date with policy updates
Identify and share observed patterns about reported content to improve performance

We’re looking for someone with:

High attention to detail and content
Ability to defend decisions and provide the context in thought process
Ability to identify patterns in behavior that can be leveraged for improved decision-making
Strong organizational and time management skills to deal with shifting priorities and high volumes of work
Flexibility to work any assigned shifts, which may include early mornings, overnight, weekends, and holidays
Experience investigating fraud, spam, or other types of inappropriate content is an asset

Required Qualifications:

Ability to process sensitive and disturbing content
Fluent in Spanish
B2 or higher English language skill
Knowledge of pop culture, global events, and culture of the market(s) you are serving

In Return, We will give you:

Relocation assistance
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

We care about the well–being of oour employees' well–beinguture growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now at ---@--- (please include in the subject of the email net-empregos)

About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 teams members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

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