Customer & Technical Support – French speaker

Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support!

Responsibility
•Working as a Customer & Technical Support, you'll have to be a relentless advocate for the customers and their issues;
•Provide the necessary help to solve all customer’s technical issues, through phone and email;
•Ensure customer satisfaction, presenting creative solutions to their issues;
•Make an effort to regained customer’s confidence in the brand;
•Provide recommendations to engage with customer’s needs;
•Have a central role within the internal organization.


Your Profile
•Fluent level of French and a B2-level in English;
•Customer oriented with strong decision-making skills as a Customer & Technical Support;
•Excellent communication and good argumentation skills;
•Ability to solve technical issues creatively;
•Ability to build and maintain positive relationships with customers;
•Basic knowledge of Windows and MS Office.

Our offer
• International career in a multicultural environment;
• Training and familiarization phase;
• Investment in training and personal development;
• Opportunity to grow in a dynamic leading multinational company;
• Accommodation in a Teleperformance apartment;
• Refund of initial flight expenses;
• Annually complementary return flight to your home country (within Europe);
• Health Insurance since day one in the company;
• Free company events and activities.

Apply Here:
https://jobs.teleperformance.pt/recruitment/job-offer-fr/?id=french-technical-support&ref=11880000