Support Engineer - Developer


Detalhe da Oferta:

We are looking for a Support Engineer - Developer.

If you have the following skills and abilities, join our team!

· Experience working with enterprise web application production (Apache and Tomcat) environments
· ITIL knowledge, certification is considered a bonus
· Working via a ticketing system
· Good communication skills
· Professional proficiency in English
· OS Linux knowledge
· Familiarity with web based solutions (applications)
· Basic knowledge about protocols and standards
· Working experience on Linux console and editors
· Knowledge of security aspects on systems
· Familiarity with HA solutions
· Basic knowledge about Cloud based systems
· Basic knowledge of middleware solutions is considered as an asset
· Troubleshooting and problem solving skills
· Familiarity with IT processes

Relevant tools experience:
- ServiceNow (Case & Incident)
- Wiki (Knowledge Management)
- Service Provider Cockpit (SPC)
- Dynatrace (Monitoring)
- Splunk (Logs analysis)
- Catchpoint (Monitoring)

If you are interested send your CV to