We re Hiring! Customer Support Agent - Spanish & English - Lisbon (Full-time)
Detalhe da Oferta:
As a global outsourcing player, INTELCIA has been combining talent, technology and processes for 20 years to offer a service and skills tailored to international standards to its clients around the world.
Location: Lisbon
Contract Type: Full-time
Department: Customer Support / Contact Center
Start Date: Immediate
Are you passionate about helping others and looking for a new opportunity in Lisbon? We’re looking for motivated Customer Support Agents fluent in Spanish (native or bilingual) with good command of English (minimum B1) to join our team!
💼 What we’re looking for:
Native or bilingual Spanish (mandatory)
English level B1 minimum (mandatory)
Completed secondary education
Previous experience in contact center/customer support (valued)
Strong communication and active listening skills
Team spirit and customer-focused mindset
Availability for rotating shifts (if applicable)
🛠️ Your responsibilities:
Provide support to customers via phone, email or chat
Clarify doubts and resolve issues efficiently
Accurately log all interactions in the system
Ensure a high level of customer satisfaction and professionalism
✅ What we offer:
Full-time employment contract
Paid initial training
Dynamic and multicultural work environment
Career growth opportunities
Office-based position in central Lisbon
📩 Apply now! Send your updated CV to ---@--- with the subject: “Customer Support – ES/EN Lisbon”.
Join us and be part of a team that values people like you!
#Intelcia #WeDreamWeCareWeDo #MoreHumanThanEver
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