We re Hiring! Customer Support Agent - Spanish & English - Lisbon (Full-time) - Intelcia Portugal - Ref.13658570

We re Hiring! Customer Support Agent - Spanish & English - Lisbon (Full-time)




Detalhe da Oferta:

As a global outsourcing player, INTELCIA has been combining talent, technology and processes for 20 years to offer a service and skills tailored to international standards to its clients around the world.

Location: Lisbon
Contract Type: Full-time
Department: Customer Support / Contact Center
Start Date: Immediate

Are you passionate about helping others and looking for a new opportunity in Lisbon? We’re looking for motivated Customer Support Agents fluent in Spanish (native or bilingual) with good command of English (minimum B1) to join our team!

💼 What we’re looking for:
Native or bilingual Spanish (mandatory)

English level B1 minimum (mandatory)

Completed secondary education

Previous experience in contact center/customer support (valued)

Strong communication and active listening skills

Team spirit and customer-focused mindset

Availability for rotating shifts (if applicable)

🛠️ Your responsibilities:
Provide support to customers via phone, email or chat

Clarify doubts and resolve issues efficiently

Accurately log all interactions in the system

Ensure a high level of customer satisfaction and professionalism

✅ What we offer:
Full-time employment contract

Paid initial training

Dynamic and multicultural work environment

Career growth opportunities

Office-based position in central Lisbon

📩 Apply now! Send your updated CV to ---@--- with the subject: “Customer Support – ES/EN Lisbon”.

Join us and be part of a team that values people like you!

#Intelcia #WeDreamWeCareWeDo #MoreHumanThanEver

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