*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.
**We can issue a work permit for non-EU citizens, which will allow you to reside and work in our country.
Are you ready to take the next step in your career and achieve your next challenge?
If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
Take the opportunity to be a part of a world-known company enabling people to use financial systems regardless of location.
As a Customer Support Specialist with Brazilian Portuguese and English, you will:
To assist and support via
inbound calls and/or emails
To provide accurate, valid, and complete information on the client's requests
To identify and assess customers’ needs to achieve satisfactionOur requirements:
To be fluent in Brazilian Portuguese and to have a good level of English
To enjoy communication with people and resolve cases
To have a friendly personality
To be a self-motivated and outgoing personWe offer:
Work from Home Opportunity (only if you are based in Bulgaria)
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
Relocation Assistance for candidates located outside of Bulgaria
We care about the well–being of our team members, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? Apply now on:
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.