French Customer Support (m/f) - Lisbon




Detalhe da Oferta:

Referência: *********1

Empresa:
Vertente Humana

Descrição:
Are you a French speaker who is looking for an opportunity to grow in a multicultural environment?

Vertente Humana is currently recruiting French speakers to work in exciting projects for internationally recognized brands.

Our client is a renowned company located in Lisbon.

Tasks:
- Handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers;
- Managing pending situations: exchanges, complaints, returns, among other issues;
- Registration in the system of all requests/changes indicated by the client.

Location: Lisbon



Requisitos:
Who you are:
- Native level of written and verbal communication skills in French (C1/C2);
- Good undestanding of English (B2);
- Previous experience in Customer Service is valued;
- Good computer and internet skills;
- Excellent communication skills coupled with empathy, team spirit and customer oriented;
- Flexibility and resilience.

Oferta:
We offer:
- Employment contract;
- Initial and continue training;
- Prospects for career advancement;
- Excellent multicultural work environment;
- Close to station - very good accesses by metro, train and bus;
- Ticket flight refund after 6 months accommodation during 1 month for people
living abroad


Responda a esta oferta em: http://www.vertentehumana.pt

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