Collection Agent (M/F) - French [139-002868-1]




Detalhe da Oferta:

Are you highly motivated and looking for an experience in logistics, at a company that encourage initiative, and empower talents to evolve in their career?

Then this offer is for you!

Your role:

Reporting directly to the Collections agent, you will perform several accounting and treasury tasks to the subsidiaries working with SSC Portugal.

What are going to do:

Client portfolio management in a multinational environment;
Ensure payment deadlines are met;
Receiving customer complaints and forwarding them to the respective subsidiaries;
Obtaining missing accounting information from clients - telephone and email;
Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;
Properly record all complaints received either by phone or email,
Follow-up on customer accounts;
Identify solutions to the problems presented;
Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).

What are we looking for:

Fluency on Excel (advanced excel) and SAP;
Language: French mandatory (Minimum: C1), English B2;
Experience in cash-collection or in similar position, at least 3 years (experience within a shared service environment would be a plus);
Good knowledge in finance.

We are seeking people who:

Have attention to detail and accuracy;
Have good verbal and written communication skills;
Have ability to work under pressure while thinking objectively;
Have leadership capacity and assertiveness;
Are rigorous, have strong analytical capabilities and ability to solve problems;
Have adaptability, autonomy, and proactiveness capacity;
Have strong commitment, motivation, and high enthusiasm;
Have customer orientation.


If this position interests you, don't hesitate to apply! We would love to meet you.



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