Player Support (m,f) Ukrainian and Russian Speakers




Detalhe da Oferta:

Start: 17 June
Contact: ---@---

Employment type: Full-time

Schedule: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday, from 07:00 to 18:00.

Remuneration: Base salary.



DUTIES AND RESPONSIBILITIES:

Customer advice by telephone, email and chat;

Help customers with payment issues;

Support for using gaming products, installing and synchronizing software and devices; Effective assistance and advice when purchasing gaming products.

As Player Support for gaming, you will provide professional technical support service to Consoles, Account Management Issues in Ukrainian, Russian and English, both oral and written.

REQUIREMENTS:

Native Ukrainian, C1-C2 level of Russian language and B2 English, both oral and written
The ability to thrive in a dynamic, team-focused and structured environment
An ability to make decisions based on rules and policies
A passion for helping others achieve results
An ability to handle potentially stressful situations.


OFFER:

22 days of holiday
Sponsored yearly flight back home
Partially paid two weeks training
Shifts on weekly rotation with colleagues covering 24/7 line operating hours
Private health insurance
Relocation support with flight costs reimbursement and a room
Support of employees experienced in helping relocate colleagues
Free Portuguese classes
Water sport activities, soft trekking and more
A dynamic and creative team with positive and friendly atmosphere.

Ofertas de Emprego Semelhantes: