Backoffice Fashion agent - Swedish (Remote) PNS

Detalhe da Oferta:

Responsible for coordinating and performing numerous customer service functions within a team to the satisfaction of both the customer and the Fashion company.

Job Duties

  • Respond to multiple levels of customers’ requests. Provide resolution and follow through with customer requests based on standardized procedures
  • Resolve customer problems and questions, i.e., product specifications, status of orders...
  • Process status, change and cancellation requests from customers.
  • Process requests for repairs, quality inspections, returns amongst others

Who we are looking for:

  • Fluency in Swedish and a B2 in English
  • Previous experience
  • Work permit in Portugal
  • Working hours: Monday to Friday between 7:30 am and 6 pm (rotative) and Saturday between 8 am and 3 pm (2 Saturdays a month usually)

What we offer:

  • Base salary: 1450 euros gross monthly + Productivity bonus up to: €200
  • Meal card
  • Direct job contract with our client
  • Remote work

Interested candidates, under Regulation (EU) 2016/679 (GDPR), are invited to consult the privacy policy at .

Part of Gi Group Holding, a Gi Group recognizes and respects the diversity of people and believes that it provides equal opportunities, through fair processes based on meritocracy and professional competence, valuing the diversity of similarities and differences that create the uniqueness of each person and promote a culture of inclusion by eliminating factors that discourage or hinder access, permanence and growth in the world of work and are fundamental for success. See our High Level Globalis Policies at

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