Kelly Services is a multinational company, based in Portugal since 2008. As Human Resources specialists, we work every day to give the best solutions to our partners and to our candidates. Our focus benefits our customers, wherever they operate around the globe - in a growing number of specialized fields.
For one of our clients, a multilingual shared services center, we are recruiting a Collections Agent. The main tasks are:
Management of a portfolio of clients in a multinational environment;
Ensuring compliance with payment deadlines;
Receiving customer complaints and forwarding to the respective Branches;
Register all complaints received by phone or email,
Tracking of customer accounts;
Find the best solutions for customer's issues.
Requirements:
Excellent fluency in written and spoken Dutch- C2 (eliminatory);
Proficient in English or Spanish;
Minimum of completed High School (mandatory);
Previous experience in a collections position (preferential);
Analytical thinking and organization;
Results driven.
We offer:
Work contract;
Possibility to integrate our client;
Salary according with the position;
Workload of 40h/week.
If you have the experience and requirements, apply and start a challenging position.
We Offer: * Attractive salary package plus other benefits; * International & Multicultural spirit and environment; * Challenging, responsible and varied tasks.
If you feel that this is for you, please send us your up to date cv. Don't let this chance pass.
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DE SEGURANÇA
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de trabalho.
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pessoais!
