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 Lisbon - Greek Travel Advisor for Expedia (m/f)

Empresa: Teleperformance Portugal
Tipo: Tempo Inteiro
Data: 15-2-2018
Zona mais emprego Lisboa
Categoria mais emprego Call Center / Help Desk
Referencia # 4632321

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Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 8.000 employees, from 82 nationalities, we are providing services in 29 languages for 64 markets.
Teleperformance Portugal was considered seven times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.

Our Client
Expedia is one of the leading online tour operators worldwide. Striving to be the absolute best in customer care and customer satisfaction, Expedia has many partner companies such as hotels.com and hotwire united over the past years, offering a variety of solutions for all the needs of travelers. Together with its affiliates Expedia is responsible for over 100 locations in more than 60 countries.

Our Offer
• Excellent work opportunity in a leading multinational company;
• Stable work and career progression;
• Intensive training and integration phase;
• Private health insurance after 6 months of employment;
• Fixed-term, renewable employment contract;
• Long-term career opportunities;
• Reimbursement of your initial flight costs after 9 months and airport pick up;
• Annually complementary return flight to your home country (within Europe);
• Possibility to live in one of our apartments;
• Free organized sport activities and events.

Responsibility
• Assist customers while online booking of hotels, holiday packages and other travel-related services;
• Telephone booking of services / sales (for incoming customer calls only);
• Provide helpful and effective service for both “in travel” and “post travel” concerns;
• Assist customers with questions regarding payment, changes, cancellation or any other concerns.

Your Profile
• Native level of spoken and written Greek (mandatory);
• Good level of English (preferably B2);
• Passionate about traveling;
• Familiarity with the travel industry (popular destinations, airlines, hotel chains);
• Contact Center experience is a plus;
• Good working knowledge of computers, MS Office and common internet applications;
• Excellent communication skills and interpersonal skills;
• Availability between 06h00 and 18h00 from Monday to Friday.

https://jobs.teleperformance.pt/en-gb/Jobs/greek-travel-advisor-for-expedia

Join us! Be part of a multicultural environment.   







  
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