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 Support Engineer - Microsoft Intune

Empresa: Iten Solutions
Tipo: Tempo Inteiro
Data: 15-11-2017
Zona mais emprego Lisboa
Categoria mais emprego Informática ( Analise de Sistemas )
Referencia # 4412282

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Role
Support Engineer - Microsoft Intune

Who we are?
ITEN is a Portuguese company founded in August 2013 as a result of the merge between Prológica S.A. and CPCis operations, employing around 360 employees and having more than 30 years of experience in the IT market.
In May 2017 ITEN was acquired by Claranet, now integrating a group with operations in 8 countries.
Because we aspire to do more and better, we are looking for a Support Engineer, to integrate into the team of one of our clients.


What can you give us?
• Bringing strong knowledge in Microsoft technologies
• Creative and team spirit

Your responsibilities include:
• Execute, manage and lead a set of EMS customers and partners through the Onboarding technical process.
• Maintain strong working knowledge of the Service, take ownership for Service improvement.
• Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs.
• Share knowledge with others through solution documents, contribute to social media, engage in technical communities.
• Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided.
• Drive development by delivering training and mentoring.
• Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback.

You must have?
• A minimum of 2 years of hands-on experience deploying, configuring and administering a cloud-based MDM solution, ideally Intune in large organizations of more than 1,000 managed devices/users, covering the following areas (some features may have been released more recently than 3 years ago):
o Device enrollment and configuration settings on 3 or more of the following platforms:
• Windows
• Windows Mobile/Phone
• iOS
• Android
• Samsung KNOX
• MAC computers
o E-mail, Wi-Fi and VPN profile deployment
o Conditional Access (device compliance)
o Application deployment
o Mobile Application Management with and without device enrollment

Experience with Microsoft Intune is mandatory.

• 1 years of hands-on experience managing System Center 2012 R2 Configuration Manager or newer versions, covering the following areas:
o PC hardware and software inventory reporting including creation of custom reports
o Software updates management
o Application deployment
o Compliance policy (DCM) creation and deployment

• A minimum of 2 years of experience enabling and configuring Office 365 services is required.
• Experience of deploying, configuring and administering features of Azure AD and Azure AD Premium
• Technical understanding of the following services/infrastructures:
o Certificate Authority providers/Public Key Infrastructures
o WiFi infrastructures
o VPN infrastructures

We offer:
• Good salary package according to the job applied for
• Work with a ambitious and motivated team
• Participation in projects technologically attractive

Workplace: Lisbon

To apply for the job send your CV to ---@--- with the subject EMS   




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