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 Policy Administrator Fluent in German (M/F)

Empresa: Eurofirms - Lisboa C
Tipo: Tempo Inteiro
Data: 15-11-2017
Zona mais emprego Lisboa
Categoria mais emprego Secretariado / Administração
Referencia # 4412253

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We are currently hiring for our client based in Lisbon:

Policy Administrator Fluent in German (M/F)

Key Responsibilities :
Office based administration work :
- Quote preparation with predefined limits / rates
- Policy issuing
-Mid-term adjustments, renewals, cancellations, Pre Priced Proposals and accepting and declining of insurance risks within given guidelines;
- Answering all internal and external questions which fall within the Policy Admin scope, and determine and execute the transfer of all other questions to the relevant departments;
- Accurate, timely and efficient data entry of insurance risks , as well as general administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox monitoring;
- Ensuring constant superb quality output by performing regular Quality Audits.
- Testing and supporting UAT as well and new administrative tools, processes and documentation;
- Liaising with internal and external parties to respond to and resolve queries within processing deadlines;
- Delivering exceptional service standards/KPI;
- Supporting data cleansing and mass change processing projects;
- Preparing management information reports as requested using various reporting tolls and methods;
- Participating and providing support to process improvement projects;
- Participating and support the implementation in continuous improvement or change project work;
- Contributing to technical support and procedural best practice and support;
- Providing new ideas and support the team leader and coordinator regarding execution;
- Providing support to other teams to cover absences and peak workloads.
- Baccalaureate qualification;
- Proficient in written and spoken German;
- Good interpersonal skills with the ability to work as a member of various teams;
- Curious, willing to learn and showing a challenging conventions spirit;
- Excellent accuracy and attention to detail and Quality to produce high quality output even when dealing with high volume and under time pressure;
- Ability to organise and prioritise and plan workload to meet deadlines;
- Demonstrating personal integrity;
- Good Customer Focus;
- Experience of working in an office environment, ideally in a multi-national, multi lingual environment. This could include work experience as part of a training programme but is not essential. Experience in insurance is an advantage;
- Evidence of an interest in a career in administration, insurance or shared services is required;
- Good computer skills including Microsoft Outlook and Excel skills. Training to develop your IT skills can be provided.

If you are interested, please send your updated CV to ---@--- with reference Adm_Ger   


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