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 RP/2016/5451 E-Banking - Senior CENTRIC Roll-out

Empresa: Randstad Professionals
Tipo: Tempo Inteiro
Data: 1-12-2016
Zona mais emprego Lisboa
Categoria mais emprego Banca / Seguros / Serviços Financeiros
Referencia # 3498167

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Randstad Professionals is the company of Randstad focused on the recruitment of Middle & Top Management.

Our client is a multinational in the banking sector that is now looking for E-Banking - Junior CENTRIC Roll-out for Lisbon.

RESPONSIBILITIES

The key responsibilities will be to:

 


Operational support of the local roll-out projects to bring existing and new e-Banking clients to the Centric platform in the following countries: in charge of the complex/sensitive countries and new countries to roll-out (circa 10 total) and support of the Junior resource on his countries scope


 


Coordination of the client migration process:

Contact / follow-up RM and Cash Managers / Front officers to get their formal agreement to initiate the migration of the client onto CENTRIC
Support CENTRIC presentation and give clarification on the migration process
Prepare migration documentation and coordinate the sending of the document
Write any ad-hoc client/user communication
Synchronise with Client Management team to populate the migration batch file and update the data bases
Prepare and animate bi-monthly project committees with local team
Give visibility and report on the progress status per country
Coordination of multi country / complex migrations (clients with European footprint / global footprint / Highly sensitive)




 


Serve as single point of contact between the local teams and central DB4C teams and handle all incoming requests liaising with the relevant team:

Distribution: commercial leads, interest for new products
Legal: terms and conditions, contractual set-up, cross country constraints
Technical: migration approach, missing clients' information
Product: existing features, new development
Enablement: on-boarding of new user, on new app, merge of token
Client Management: client's issue for the login, set-up, configuration
Marketing: specific marketing material, dedicated communications




 


Follow up on the following Centric roll-out transversal streams/tasks:

Reporting on roll-out progress, identification of risks
Monitoring of the use of the new CENTRIC legal framework by implementation teams
Optimisation of the roll-out process and continuous improvement of the data base
Dedicated ad hoc trainings




 

SKILLS

 


Master's degree or equivalent from top tier Business or Engineering university
2 years of operational experience in business projects' deployment phases / CIB industry
Project management and methodology: planning, monitoring / follow-up, reporting, governance/coordination
Knowledge of the CIB business' products and processes; e-Banking notions preferable
Project management and methodology: framing, planning, monitoring / follow-up, reporting, governance
Significant experience in team management and communication / reporting to top-management executives
Change Management experience, training organization and provision
Business Processes analysis and optimization
Excellent oral and written skills in English (mandatory)
Other European Languages are a plus
Availability for a training abroad up to 3 months in London


 

 

Offer:


Direct contract with the company;
Experience in a multinational group;
Possibility of career progression.


 

 

To apply, please send your resume through this Link:

 or send your resume to 


, with the reference RP/2016/5451   






  
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