As an international organization we have a presence in many countries throughout the world. This role is working for the EMEA IT section within a team of Business Analysts and Project Managers and work closely with our software engineers, application analysts and suppliers. In the EMEA region Kelly operates across Western & Central/Eastern Europe, UK/ Ireland and the Nordics. The main focus of the Applications team is Front /Middle Office (ERP systems such as MS Dynamics NAV, AX and locally based applications) and Back office (mainly MS Dynamics AX) and interfacing between the various systems. The projects vary from upgrading existing applications to designing and implementing custom made solutions. Wherever possible the goal is to standardize the applications and processes throughout EMEA and provide shared service centers and reporting tools. Many of the projects require integration with financial systems, as such the successful candidate will ideally have proven business and finance process re-engineering skills preferably within the finance area. Candidates will need excellent stakeholder engagement/management skills with the focus being to bridge the gap between the Business Users and IT.
Duties and Responsibilities
* Define, document and translate high level business requirements into clear and detailed functional specification * Support the projects implementation throughout the project life cycle by working closely with other IT Teams (Development, Infrastructure, Compliance etc) * Cooperate with SMEs, stakeholders and vendors to estimate budgets of implementations and assist in cost benefit analysis * Provide 3rd level applications support to Key Users in MS Dynamics AX/NAV (primarily in finance area), guide change and incident management * Support User Acceptance Testing, build test strategy and test cases * Prepare user manuals and train key users
Qualifications and Experience
The ideal candidate will have the following skills/experience:
* Experience as a Business Analyst (3 years+) * General Finance/HR/Payroll/Recruitment areas experience * Basic understanding of network and hardware components of IT infrastructure * Knowledge of testing methodologies and experience in QA * Experience with implementing at least one ERP system such as MS Dynamics AX or NAV (including integration with other systems) * Strong analysis skills and attention to detail * Strong communication/interpersonal skills, ability to interact effectively with all levels of organization
As the team is based in various locations throughout EMEA you will need to be able to: - Prioritize work load and to work to deadlines - Work as part of a team but also be able to work by yourself - Be confident in running workshops by yourself and travelling to the business sites throughout EMEA - Be confident working with stakeholders from different countries, interpreting requirements where English is not the native language, accommodating differing needs (legislation or business processes) and providing support remotely through use of conference calls or virtual meetings. - Have opportunity to project manage small implementations
Language: English language fluency (oral and written). German and/or French would be advantageous but not essential.
The work base location: Portugal, Hungary or Poland.
The selection process Candidates whose applications are pre-selected will be invited to a telephone interview. A further step in the selection process will be a competency-based interview with Applications Team Manager.
Interested candidates who meet the above minimum criteria should apply initially via email and include an up to date C.V. with reasons for applying at: email@example.com (attention Astrid Akse) and reference "IT Business Analyst' in the subject line.
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