Are you fluent in German and passionate about helping people find exactly what they need? This remote opportunity could be your next big move. Join a fully remote team where your communication skills and tech curiosity truly make an impact.
Language Requirements:
German: Native level
English: Solid B2
Your Role:
Customer Support: Respond to incoming queries via phone, email, and chat.
Case Handling: Accurately log customer interactions and issues in internal tools.
Customer Satisfaction: Keep customers up to date on the progress of their requests — goal: outstanding satisfaction ratings.
Post-Sales Support: Assist with delivery questions, warranty issues, and refunds.
Sales Support: Guide customers through product inquiries and suggest options that increase revenue.
Sales Goals: Meet quarterly sales targets while offering top-notch customer care.
Order Management: Process and track orders; ensure accurate CRM updates.
What We're Looking For:
Excellent communication, empathy, and teamwork
Tech-comfortable and quick to learn new tools
Previous customer service experience (preferred)
Sales experience is a plus
Available for rotating shifts (Monday to Saturday)
What We Offer:
Base Salary: €1,300 gross/month x 14 months
Performance Bonus: Up to €225 gross/month
Meal Allowance: €7.23 per working day (meal card)
Transport Subsidy: €20/month
Health Insurance:
Available from day 1 (employee contribution)
Free after 6 months of contract
Work Schedule:
Rotating shifts between 08:00–19:00, Monday to Saturday (including holidays)
Days Off: Sunday + 1 rotating weekday
Contract Type:
Initial 6-month contract
Renewable
Ready to grow with a dynamic team in a fast-paced tech-driven environment? Apply now and level up your customer service and sales skills!
📩 Send your CV to ---@--- or apply here:
https://realrecsolutions.recruitify.ai/job/cc6cf792-d6c9-46b2-8309-f2afbdd56c4e?sourceId=1325&dschid=true
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