Work-from-Home Support Specialist – German Required - Real Recruitment Solutions - Ref.13688422

Work-from-Home Support Specialist – German Required




Detalhe da Oferta:

Are you fluent in German and passionate about helping people find exactly what they need? This remote opportunity could be your next big move. Join a fully remote team where your communication skills and tech curiosity truly make an impact.

Language Requirements:

German: Native level

English: Solid B2

Your Role:

Customer Support: Respond to incoming queries via phone, email, and chat.

Case Handling: Accurately log customer interactions and issues in internal tools.

Customer Satisfaction: Keep customers up to date on the progress of their requests — goal: outstanding satisfaction ratings.

Post-Sales Support: Assist with delivery questions, warranty issues, and refunds.

Sales Support: Guide customers through product inquiries and suggest options that increase revenue.

Sales Goals: Meet quarterly sales targets while offering top-notch customer care.

Order Management: Process and track orders; ensure accurate CRM updates.

What We're Looking For:

Excellent communication, empathy, and teamwork

Tech-comfortable and quick to learn new tools

Previous customer service experience (preferred)

Sales experience is a plus

Available for rotating shifts (Monday to Saturday)

What We Offer:

Base Salary: €1,300 gross/month x 14 months

Performance Bonus: Up to €225 gross/month

Meal Allowance: €7.23 per working day (meal card)

Transport Subsidy: €20/month

Health Insurance:
Available from day 1 (employee contribution)
Free after 6 months of contract

Work Schedule:
Rotating shifts between 08:00–19:00, Monday to Saturday (including holidays)

Days Off: Sunday + 1 rotating weekday

Contract Type:
Initial 6-month contract
Renewable

Ready to grow with a dynamic team in a fast-paced tech-driven environment? Apply now and level up your customer service and sales skills!

📩 Send your CV to ---@--- or apply here:
https://realrecsolutions.recruitify.ai/job/cc6cf792-d6c9-46b2-8309-f2afbdd56c4e?sourceId=1325&dschid=true

By sending your application to REAL RECRUITMENT SOLUTIONS based in: Siewna 30, 31-231 Kraków (Employer - data administrator), you agree to the processing of your personal data by the Employer for the purpose of recruitment. You can withdraw your consent at any time by contacting us at the following e-mail address: ---@---

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